Who is entitled to have the Fidelity Card?

All users registered on www.caffeguglielmoshop.it, previously and after the activation of the program, are entitled to their personal Guglielmo Fidelity Card

How can I check my points?

LOGIN on www.caffeguglielmoshop.it, on the right side of your personal page you can find your points count, the specific number of points accumulated with your last placed order and your extra points; if you have reached one of the required steps, you can convert points into Discount Coupon to be automatically added to the cart or to be used to obtain one of the Awards from our catalog, which will be sent to you with your order: to do so, follow the instructions. If you change your mind you can also put back the points in your money box and use it for the next purchase.

What happens when I use my Discount Coupon?

The points balance is zeroed or lowered (depending on how many points have been used) and you start accumulating points again from the next order placed.

Does my points expire?

Points not used within the end of the year do not expire: you can keep accumulating them during the following year.

Is there a limit of points that I can convert?

The limit of points you can convert in Coupon is 1500; converting them you can have a 75 euros Discount Coupon or our Milk Frother.

On which products can I spend my Discount Coupon?

The Discount Coupon can be spent on any product on our Virtual Store, even on products already on promotion.

What happens to my earned points if I change my mind and I don't finalize my purchase?

Points are not issued until the payment of your order is done; in the event of a deleted order they are not accumulated and you will start earning points from your next finalized order