Shipment

For deliveries we use the national express couriers Bartolini and SDA and the international courier Mail Boxes Etc

Bartolini Corriere EspressoSDA Express CourierMail Boxes Etc

 

Delivery time

Deliveries on Italian territory are made usually within 48 hours from the shipment (except for some special cases such as places hard to reach and islands). We are committed to pick, pack and ship within the same day all orders received at the warehouse before 12:00 (working days). Orders received after 12:00 will be shipped the next day

 

Shipping costs:

Delivery costs are charged to the customer and are clearly indicated within the order. The payment of the goods by the customer will be done using the method chosen when ordering. The total signed at the end of the purchase procedure is what the customer has to pay.
DELIVERY IS EUR 4,90 FOR SHIPPING ON ITALIAN TERRITORY; IS FREE IF THE TOTAL AMOUNT OF THE ORDER IS EQUAL TO OR MORE THAN EUR 100,00.
Only in case of COD payment there is an additional cost of EUR 5,00.
Shipping charges are EUR 39,00 for international shipping towards countries of European Union.
For countries outside the European Union shipping charges are calculated based on weight, country and courier rates dedicated to us.
NB: The above information is applicable to the products available in stock; the products booked or not available in stock may require a higher timeframe.

 

Delivery:

The courier usually makes one attempt to deliver the goods; if for any reason he can not make it (lack of destination, wrong address etc..) lefts a notice with instructions for the second attempt of delivery. If also the second delivery attempt fails, goods go to stock. We should remember that this has a cost, which does not goes on the customer but will be charged to us. Please indicate the right place where you want to receive the goods: more and better data you provide, better we will serve you !
We recommend to leave us a telephone number, with the sole purpose of be contacted by the courier in case of delivery problems (for example, if you are temporarily absent). When the goods are delivered by courier you are also recommended to verify the correspondence and integrity of the items.
Any damage or missing packages must be reported immediately through reserve on the shipping document, and told us by e-mail writing to This email address is being protected from spambots. You need JavaScript enabled to view it.. Only in this way we can proceed to partial or total replacement of products.

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Via Nazionale per Reggio Calabria
88069 Copanello (CZ) - Italy
TEL: +39.0961.911063
FAX: +39.0961.911143
EMAIL:  shop@caffeguglielmo.it
VAT 00050720796
Contacts

Need help? For registration or payments
supporto@hione.it
+39.051.0218152

For products or shipments
shop@caffeguglielmo.it
+39.0961.911063

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